OPEN UI: read-only fields in Home Search Applet after clicking on collapse/expand icons (Doc ID 1643563.1)

Last updated on APRIL 04, 2014

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms


Fields in Home Screen Search Applet becomes read-only after clicking on Collapse and Expand Icons.


The issue can be reproduced at will with the following steps:

1. Navigate to Opportunities Home Screen.
2. Verify that none of the fields in Search Applet is read-only.
3. In Search Applet, click on Collapse Icon, the click on Expand Icon: "Opportunity" and "Last Name" fields are now read-only
4. Navigate to Households Home Screen.
5. Verify that none of the fields in Search Applet is read-only.
6. In Search Applet, click on Collapse Icon, the click on Expand Icon: all fields are now read-only



Cause

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