EIM - Issues While Exporting Attachments Using Enterprise Integration Manager - With 2 File Systems (Doc ID 1644197.1)

Last updated on JULY 20, 2016

Applies to:

Siebel Enterprise Integration Manager - Version 8.1.1.5 SIA [21229] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.5 SIA [21229] version, EIM

When attempting to Export the files using EIM,
the following error occurs.

ERROR
-----------------------
EIMSQL EIMSQLSubEvent 4 0000760950b1003e:0 2012-11-29 04:46:04 -- Unzip /sblfsbkp/2012/Group 758995.pdf failed.
EIMSQL EIMSQLSubEvent 4 0000760950b1003e:0 2012-11-29 04:46:04 -- Unzip /sblfsbkp/2012/imagejpeg0.2.jpg failed.
EIMSQL EIMSQLSubEvent 4 0000760950b1003e:0 2012-11-29 04:46:04
EIMSQL EIMSQLSubEvent 4 0000760950b1003e:0 2012-11-29 04:46:04 -- 2 files of 5 exported in to /sblfsbkp/2012/.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have 2 File Systems
2. UI is able to access from both the file systems.
3. Export the data from both the file systems.
4. It was observed that the files from the primary file system gets exported successfully and the files from the secondary file system fails to export.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Export the data from secondary File system.

Cause

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