Profile Attributes Not Updated when User Preferences > Change Position is Invoked
(Doc ID 1644278.1)
Last updated on APRIL 26, 2021
Applies to:Siebel CRM - Version 22.214.171.124 [IP2013] and later
Information in this document applies to any platform.
When users change position with "Administration - User Preferences > Change Position" the following Profile Attributes do not update accordingly:
- Primary Position Type
- Primary Division Id
- Primary Division Id Internal
The only one changed in 126.96.36.199 is "Primary Position Id"
Test 1) Administration – Personalization > Test
Input the credentials for SADMIN\SADMIN and see the Primary User Attribute “Me.Position” has the value “Siebel Administrator”. Change position using “User Preferences > Change Position” and the value remains as “Siebel Administrator”.
Test 2)Administration – Business Service > Scripts
Create a new script called Test Position Attribute:
Function Service_PreInvokeMethod(MethodName, Inputs, Outputs)
TheApplication().RaiseErrorText("Profile Attr Position =
When logged on first for SADMIN\SADMIN and run the script the pop up appears on the screen with the value ” Profile Attr Position = Siebel Administrator”.
Change position using “User Preferences > Change Position” and run the script again and the value remains as “Profile Attr Position = Siebel Administrator”.
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