Campaign Response Throws Error "You Do Not Have The Privileges Required To View Detailed Information (Doc ID 1644697.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel Marketing - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, Siebel Marketing

When attempting to "Create Response" from Campaigns > Contacts
the following error occurs.

ERROR
-----------------------
ObjMgrLog Error 1 00000002532b12e4:0 2014-03-20 16:22:07 (swefrmgr.cpp (3140)) SBL-DAT-00309: You do not have the privileges required to view detailed information for this record. Please contact your systems administrator if you would like access to this record.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Campaigns > Contact&Prospects
2. Click in "Create Response" button



Cause

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