Adding Custom fields to Activity Template - Service Detail items.
(Doc ID 1645165.1)
Last updated on JUNE 12, 2024
Applies to:
Siebel Field Service - Version 8.1.1.11 [IP2013] and laterInformation in this document applies to any platform.
Goal
In Administration - Data > Activity Templates, there are the following Service Detail info...
Service Activity Step(FS Template Steps View)
Service Activity Instruction(FS Template Instructions View)
Service Activity Items(FS Template Parts and Tools View)
We'd like to add SVF to them. Is it possible?
And are they copied to the items associated with the action records?
Solution
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In this Document
Goal |
Solution |