ABO Bulk Request - Explode Problem with Target Lists
Last updated on MARCH 02, 2017
Applies to:Siebel Communications, Media and Energy CRM - Version 184.108.40.206  and later
Siebel Bulk Order Capture - Version 220.127.116.11  and later
Information in this document applies to any platform.
Customer has an issue with target lists and duplicate account names:
- Customer creates bulk request with a target list.
- After process finished, Account and Billing Account fields on Action Set were populated with values that do not have anything to do with selected assets.
- Selected assets belong to the account that has the same name as the account that was entered in those fields.
- The Account and Billing Account that were entered in Action Set do not have assets specified in the list
--> So only thing that ties those accounts is the account name value.
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