Pick list does not work with error after click 'Next Record Set' in Tree view in Open UI (Doc ID 1645961.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

1. Login to Siebel Application in Open UI and go to any tree view such as [Accounts]->[Account Management]

2. Click 'Next Record Set' button to display next 10 records on the list applet.

3. Try to open any pick list (such as Status field on [Accounts]->[Account Management] view. The pick list does not open and sometimes generates the following error:

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[1] Wrong field values or value types detected in field Status.

Please re-enter your field values. If you need additional

assistance, please refer to the documentation.(SBL-UIF-00299)

[2] Value too long for field 'Account Status' (maximum size 30).(SBL-DAT-00235)

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Cause

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