Attachments Not Recieved In Emails In Case of Multiple Servers.
(Doc ID 1646112.1)
Last updated on APRIL 04, 2025
Applies to:
Siebel CRM - Version 8.2.2.4.9 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
The emails are sent succesfully from siebel but attachment associated are not sent with the email.
Customer is using Outbound Communications Manager' BS and method 'SendMessage' to send email and using GetFile for getting the attachment.
Functionality is working fine in test environment where customer have only one siebel server.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |