Loyalty Promotion Cache Not Updated When Promotions Modified And Activated

(Doc ID 1662613.1)

Last updated on AUGUST 25, 2017

Applies to:

Siebel Loyalty Engine - Version [23016] and later
Information in this document applies to any platform.


When a promotion was changed, the new definition was not being used by the Loyalty Engines until the components were restarted. This caused transactions to be rejected or to be processed wrongly.


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