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Loyalty Promotion Cache Not Updated When Promotions Modified And Activated (Doc ID 1662613.1)

Last updated on APRIL 17, 2023

Applies to:

Siebel Loyalty Engine - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms

When a promotion was changed, the new definition was not being used by the Loyalty Engines until the components were restarted. This caused transactions to be rejected or to be processed wrongly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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