Siebel Lead Import--Lead Owner Field Is Not Updating Through Lead Import Functionality (Doc ID 1662711.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, Siebel Marketing

ACTUAL BEHAVIOR
---------------
Owner field at Lead bc level is not being updated through file import from Administration-Marketing –Import.

EXPECTED BEHAVIOR
-----------------------
“Assigned To Position Id” which is at lead level has been added to DataMapping and giving some position Id.

It should get updated but this is not happening

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Lead Job
2. Map Lead > “Assigned To Position Id” (Owner field)
3. Add Position Id to the Import File
4. Activate Job

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have Owner Position imported.

Cause

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