My Oracle Support Banner

LOV Values Not Getting Fetched Based On Language - Siebel 8.1.1.11 Open UI (Doc ID 1663049.1)

Last updated on NOVEMBER 01, 2018

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Client Functionality

ACTUAL BEHAVIOR
---------------
The LOV value is not being filtered based on the Language Code.

EXPECTED BEHAVIOR
-----------------------
The LOV value should be filtered based on the Language Code.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to application
2. Navigate to Administration Data -> List Of Values
3. Query for "ACCOUNT_STATUS" as LOV TYPE
4. Add a new value for English American
5. Add another value for French
6. Now, navigate to Accounts screen -> Account List View
7. For an existing record, click on the "Status" dropdown

Observe that both the newly added values are visible although the second value added was for a different language code

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are confused

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.