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siebenv.sh will cause unix shell session to hang during executing "regautobackup -off" (Doc ID 1663097.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Siebel eCommunications - Version 8.1.1.11.13 [IP2013] to 8.1.1.11.13 [IP2013] [Release V8]
Information in this document applies to any platform.
**** Checked for Relevance on 07-Jul-2016 ***

Symptoms

On : 8.1.1.10 [23021] version, System Admin

ACTUAL BEHAVIOR
---------------
Unable to source siebenv.sh



EXPECTED BEHAVIOR
-----------------------
It should be possible to source the siebenv.sh and then start the siebel server service.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 Executing siebenv.sh will cause session to hang during executing "regautobackup -off"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, siebel application server can't be started and users can't access the siebel application via thin web client

Cause

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