Last updated on JANUARY 01, 2016
Applies to:Siebel CRM Desktop - Version 22.214.171.124 SIA  and later
Information in this document applies to any platform.
Contact synchronization between Siebel and CRM desktop is OOTB functionality, however customer would like create a Contact from Siebel side and they would like this contact to be created on CRM desktop on a specific group. On Microsoft Outlook there could be groups and each group might have some specific groups hierarchy, so Customer would like this contact to be created on a Specific group on CRM desktop whenever this contact is created as a contact record from Siebel side.
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