SWSE Configuration Performance Issue - wizard hangs (Doc ID 1663168.1)

Last updated on OCTOBER 21, 2015

Applies to:

Siebel eCommunications - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.9 [23016] version, Installation

ACTUAL BEHAVIOR
---------------
When attempting to apply the newly created SWSE Logical Profile for IIS7, the configuration wizard stays paused for over 2 hours before finally creating all the required virtual directories.

EXPECTED BEHAVIOR
-----------------------
The configuration wizard should complete successfully without a performance issue/delay.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create the SWSE Logical Profile

2. Run the Configuration wizard to apply the new SWSE logical profile.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the configuration wizard seemed to hang for 2 hours before proceeding successfully.

Cause

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