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UCM Batch Manager Error DQ Sync Service: EAICall Method: Object Not Support: Account (Doc ID 1663793.1)

Last updated on AUGUST 03, 2018

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.
checked for relevancy on 22-jul-2016

Symptoms

When running UCM Batch Process with DQ disabled (matching and cleansing) it can be observed in the log an error message related to DQ.

"DataQuality DataQualityError 1 00000004533d0d60:0 2014-04-03 11:32:51 DQ Sync Service: EAICall Method: Object not support: Account"

In this case UCM was configured to use OEDQ but it was disabled for component UCM Batch Process and the process was invoked with Cleansing and Matching also disabled.

Cause

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In this Document
Symptoms
Cause
Solution
References


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