OpenUI: Multi Row Selection Highlights Everything In IE and Firefox

(Doc ID 1664676.1)

Last updated on NOVEMBER 23, 2015

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms


With Internet Explorer and Firefox when selecting multiple records using Shift-Left Mouse click the entire screen is highlighted.

The issue can be reproduced at will with the following steps:

  1. Log in Siebel fins_enu App
  2. Navigate to contacts -> My contacts
  3. Click on a record so the 1st record get selected
  4. Hover to the following record and press shift + left mouse click
  5. All records in the list and controls and icons are also selected if you wait for a second then only the selected records are correctly selected.



Cause

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