Last updated on NOVEMBER 23, 2015
Applies to:Siebel CRM - Version 22.214.171.124  and later
Information in this document applies to any platform.
With Internet Explorer and Firefox when selecting multiple records using Shift-Left Mouse click the entire screen is highlighted.
The issue can be reproduced at will with the following steps:
- Log in Siebel fins_enu App
- Navigate to contacts -> My contacts
- Click on a record so the 1st record get selected
- Hover to the following record and press shift + left mouse click
- All records in the list and controls and icons are also selected if you wait for a second then only the selected records are correctly selected.
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