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How to implement Desktop Integration / Siebel COM Automation for Siebel Open UI Client? (Doc ID 1664693.1)

Last updated on OCTOBER 11, 2020

Applies to:

Siebel CRM - Version [23016] to 17.0 [IP2017] [Release V8 to V17]
Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


How one could use implement desktop integration between a Windows Desktop program and Web Browser of Siebel Thin Client running in the Open UI mode?

How one migrates Siebel COM Automation solution made for Siebel Thin Client running in the Hight-Interactive UI mode into Open UI?

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Siebel Siebel OpenUI does not support Windows COM Interfaces, such as Siebel COM Automation, so one need to find alternatives to implement integration (data exchange / messages exchange / service calls) link between desktop applications and the OpenUI user session in the Web Browser.


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