An Error Happened During Restoring The Context For Requested Location.(SBL-UIF-00313) (Doc ID 1664834.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

ISSUE CLARIFICATION

ISSUE STATEMENT
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In currency code frequently ( not all the time) user get the error which cant be closed, user need to close the pick applet and reopen it again
 
ERROR
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"ObjMgrLog Error 1 00000002530709bc:0 2014-02-21 13:56:18 (cmdprcsr.cpp (1929)) SBL-UIF-00313: An error happened during restoring the context for requested location."
 
ACTUAL BEHAVIOR
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In currency code frequently user get the error which cant be closed. Also noticed that when this error is issued, users are not able to get back into the Currecny popup without first closing the Revenue Popup.
 
EXPECTED BEHAVIOR
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They should not face any error currency.
 
ENVIRONMENT
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Application & Version:8.1.1.10 Open UI
System Name
Production/Development/Test
 
STEPS
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The issue can be reproduced with the following steps:
1) Log into Open UI 8.1.1.10, and navigate to Opportunity -> Product.
2) Click on the icon in the Revenue Field
3) In the Revenue Popup, then click on the Currency Icon to bring up the Currency Popup.
4) Enter a Currency code in the "Starting With" query field, and then hit go.
5) The currency is found, and the Currency Popup Closed, and focus returned to the Revenue Popup.
6) At this point, the log has the SBL-UIF-00313 error, and if you attempt to click on the icon in the Currency field to bring back up the Currency Popup, it does nothing. You have to close the Revenue Popup and then re-open the Revenue popup to get the Currency icon to work again.
 
IMPACT
---------------
User experience is impacting

Cause

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