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ReadPropSet method of the EAI XML Read from File BS fails to base64 decode file big attachments (>670Kb) (Doc ID 1665678.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

The "ReadPropSet" method of the "EAI XML Read to File" Business Service fails to properly parse Siebel XML file that include inline file attachments as base64 encoded element

 if size the input Siebel XML (XML representation of a SiebelMessage) file size great than around 670Kb and even if the file was properly created by "WritePropSet" method of the "EAI XML Write to File" Business Service

Following present typical traces of the issue:

 

Changes

 

Cause

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