CRASHES AT LOGOUT IN CSSCOMMSERVERSERVICE CONTEXT (Doc ID 1666372.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel CRM - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.3 SIA[21219] version, System Admin

ACTUAL BEHAVIOR
---------------
When testing a new CTI module, the application crashes at logout with the following stack :

 

 


EXPECTED BEHAVIOR
-----------------------
no crashes should happen

STEPS
-----------------------
The issue can not be reproduced at will

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot go live with this new feature

Cause

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