OpenUI Cursor Wheel Spinning still Allowing User to Click on the Application (Doc ID 1666513.1)

Last updated on MARCH 11, 2015

Applies to:

Siebel CRM - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

While navigating through the application, sometimes a spinning cursor wheel is seen for a considerable time (1 -2 minutes) while the user can continue with the usual work.

Steps to Reproduce:

1.  Log into Siebel Application
2.  Navigate to Accounts > My Accounts
3.  Click New button to create a new account
4.  Give some value in the Name field say "ABC"
5.  Click in the Parent field in the form applet for the Account Pick Applet to pop-up
6.  The wheel keeps spinning for 90 seconds and user can continue working/navigating through the application
7.  However if you try the same operation second time, the pick applet shows up immediately.

Cause

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