In Econfig Screen Total MRC Field Not Updating With MultiLevelJS Template (Doc ID 1667841.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.

Symptoms

 **Creating the product structure**

1. Create three simple products, and associate to a pricelist:
@ 3 Star Package
@ 4 Star Package
@ 5 Star Package

2. Create a customizable product, 'Voice Service'.
- Create a relationship:
Name: Voice Plan
Domain Type: Dynamic Class
Max: 1
Min: 0
Default: 0

- Add the three simple product in step1 to the relationship

- Add the UI property:
Option Name: Group
Option Type: High Interactivity
Base Theme: Base Theme with Auto Pricing JS
Product Theme: Single Page Product Theme JS

- Drilldown into the UI property, and in parent applet:
Group Name: Grop
Group Theme: Standard Group Theme JS

Child applet:
Name: Voice Plans (The relationship name you created)
Type: Relationship
UI Control: Radio Buttons with Price JS

- Release this product.

3. Create a customizable root product, 'Service'.
- Add the product 'Voice Service' to the product structure.

- Add the UI Property:
Option Name: Group
Option Type: High Interactivity
Base Theme: Base Theme with Auto Pricing JS
Product Theme: Single Page Product Theme JS

- Drilldown into the UI property, and in parent applet:
Group Name: Grop
Group Theme: Standard Group Theme JS

Child applet:
Name: Voice Service
Type: Relationship
UI Control: Check Box with Price Multi Level JS
============================================================

**STEPS TO REPRODUCE**

1. Add the root product 'Service' to a line item, and invoke eConfigurator.

2. Tick the checkbox for child product 'Voice Service'. This will then show
the simple products in a radio button.

3. Select one of the simple product. You will notice:
- Price list does not get updated.
- If you click 'Done' to exit eConfigurator, the product is not added to the
line item.
- When you go back inside eConfigurator, the simple products are unselected.

4. In eConfigurator, if you click on the 'Customize' icon next to 'Voice
Service', then it will update the price and save the products to the line
item.

Cause

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