Java Message In Siebel 8.1.1.11, After Installing Java Version 7 Update 55 (Doc ID 1668355.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Call Center - Version 8.1.1.11 SIA [23030] to 8.1.1.11 SIA [23030] [Release V8]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Patchset 6


We are receiving the Java security popup with checkbox for  "Do not show this again for this app and web site" and 'Allow' button, for any Java based applets in Siebel each time we log into Siebel in a new browser. Checking the "Do not show this again for this app and web site" does not prevent the message from appearing.

This was reproduced on our Siebel 8.1.1.11 PS5 and PS6 installations.

Changes

 The issue happens if we disable Temporary Internet Files in the Java Console. If disabled, we get the popup with Application=UNKNOWN, Publisher=UNKNOWN, otherwise we get correct values. This did not happen in Java 7, update 54 with this setting turned off.

Cause

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