Extra Lines Inserted In F9 Email Body When Selecting HTML Email Template in Siebel HI 220.127.116.11
Last updated on MARCH 02, 2017
Applies to:Siebel Financial Services CRM - Version 18.104.22.168  and later
Information in this document applies to any platform.
We have recently upgraded from 7.8 to 22.214.171.124
Extra Lines are inserted In F9 Email Body When Selecting Email Template
We are using the same email templates from 7.8 version in 126.96.36.199
In 7.8, F9 email body was same as template. But in 188.8.131.52 there are additional lines inserted in email body.
Go to Contacts screen
Pick HTML template with a few lines of text
Notice that there is an extra line added between each line:
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