Global Variables in the declarations section not functioning as expected

(Doc ID 1669836.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.11 [23030] to 8.1.1.11 [23030] [Release V8]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Siebel VB / eScript / COM

ACTUAL BEHAVIOR
---------------
We are unable to fetch a particular field in a Business Service script.
The GetfieldValue value is not retrieving any value even though it is populated.
Note: The script was functioning on 8.1.1.7 but not on 8.1.1.11

Business Component Name: INS Claims
Field Name: Loss Summary

Business Service: CRN Default Noti Calculation

EXPECTED BEHAVIOR
-----------------------
Global variables initialized in the declarations section of the script are not behaving as expected

Cause

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