Problem With Siebel Web Client Installation (Doc ID 1670404.1)

Last updated on OCTOBER 21, 2015

Applies to:

Siebel CRM - Version [23021] and later
Information in this document applies to any platform.


During Siebel Dedicated Web Client installation on a Windows 7 machine, it fails with following error


OUI-10311: Invalid staging area. There are no top level components for
Windows NT. Windows 2000 available for installation in this staging area.


Due to this issue, customer is unable to install and use Siebel Dedicated Web Client.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms