Error When Process LOY Transaction Redemption - Product (Doc ID 1673944.1)

Last updated on JANUARY 10, 2016

Applies to:

Siebel Loyalty Engine - Version 8.2.2.4 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

On :  8.2.2.4 SIA [23030] 


ERROR
-----------------------
Error invoking service 'LOY Processing Engine', method 'SubmitObjectForProcessing' at step 'Invoke Submit Object'.(SBL-BPR-00162)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Goto Member List applet , select Member
2.Create txn for member
3. LOY Transaction List Applet and click process button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process txn

Cause

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