ESD Server Response Time Out (Doc ID 1674005.1)

Last updated on JULY 23, 2017

Applies to:

Siebel Marketing - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.
***Checked for relevance on 24-July-2017***

Symptoms

ISSUE
=====
Email Campaign launch remains in progress
There are errors in esd.log

ERROR
=====
2014-05-16 15:06:57,135 [SMTPTalker-2] DEBUG SMTPTalker Caught AbandonHost
com.siebel.sem.smtp.AbandonHostException: Error with current domain: com.siebel.sem.smtp.SMTPException: Server response time out. Giving up on domain for now
at com.siebel.sem.smtp.SMTPTalker$NonPipelinedState.send(SMTPTalker.java:963)
at com.siebel.sem.smtp.SMTPTalker.sendAllNonPipelined(SMTPTalker.java:992)
at com.siebel.sem.smtp.SMTPTalker.run(SMTPTalker.java:330)
at java.lang.Thread.run(Thread.java:662)
2014-05-16 15:06:57,135 [SMTPTalker-2] WARN SMTPTalker Lost connection without delivering any messages: sleeping 60000 before retry

Cause

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