Getting Java Errors When Trying To Add Languages To 8.1.1.11 Server Installation (Doc ID 1674515.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Life Sciences CRM - Version 8.1.1.11 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

On  8.1.1.11 SIA [23030] version, when attempting to add language in two of the environments,Web Servers and Enterprise Servers
the following error occurs.

ERROR

Starting Oracle Universal Installer...
 Preparing to launch Oracle Universal Installer from C:\Users\KENA~1.MIT\AppData
\Local\Temp\2\OraInstall2014-05-20_07-23-32PM. Please wait ...
===================================================
***************Error***************
java.lang.NullPointerException
  at oracle.sysman.oii.oiix.OiixJarResourceBundle.extractLanguageBundle(OiixJarResourceBundle.java:422)
  at oracle.sysman.oii.oiix.OiixResourceBundle.getString(OiixResourceBundle.java:82)
  at oracle.sysman.oio.oioc.OiocOneClickInstaller.validateSilentCmdArgs(OiocOneClickInstaller.java:650)
  at oracle.sysman.oio.oioc.OiocOneClickInstaller.main(OiocOneClickInstaller.java:234)
Press Any Key..................


STEPS
The issue can be reproduced at will at customer side with the following steps:
1. installed 8.1.1.11 on top of 8.1.1.6
2. edited the response files for adding langs
3. run the command setup.bat and it fails, example of the command used:

setup.bat -silent -responsefile C:\811x_ses_addlang_win.rsp

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms