Upgrading CTI to Open UI version 220.127.116.11 With Genesys?
(Doc ID 1674931.1)
Last updated on MARCH 02, 2017
Applies to:Siebel CTI - Version 18.104.22.168 SIA  and later
Information in this document applies to any platform.
In moving from 22.214.171.124 to 126.96.36.199, is there any need to upgrade the Genesys application: framework, drivers, management modules, and so on ?
In moving to the OpenUI platform, are there any changes required to have CTI continue working in 188.8.131.52 on OpenUI platform ?
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