Siebel Disconnected Mobile: Offline Sync Session Starts but Hangs while Extracting Data From Server

(Doc ID 1675557.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Mobile Applications - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

Siebel Mobile Disconnected (Service) client - on version: 8.1.1.11 SIA [23030]

In a Dev/Test environment, when trying to switch to Offline / Disconnected Mode for the first time, the application starts displaying that green progress bar; but at some point the session seems to hang and doesn't complete.


Impact of the issue: Disconnected sync cannot be tested out in this environment.

Cause

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