Multiple Page Loading Announcement By Screen Reader on Open UI with Accessibility Enabled

(Doc ID 1675921.1)

Last updated on NOVEMBER 23, 2015

Applies to:

Siebel CRM - Version SIA [23021] and later
Information in this document applies to any platform.


In Siebel Open UI, with accessibility features enabled, when using a screen reader , the "Loading...." audio snippet is announced if the record navigation takes more than a certain amount of time.

This results in confusion for End Users as they keep hearing the audio snippet "Loading...." ,  "Loading...." ,  "Loading...." multiple times when the Loading screen is being displayed in UI.

(The testing tool used being JAWS 14.0.4004)


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