Drilldown On Labels In Form Applets In Open UI and HI mode (Doc ID 1676000.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Configuration - General

The drilldown link does not display the field value in the OpenUI mode.

ACTUAL BEHAVIOR
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On a form applet, customer is experiencing that the drilldown link displays the actual field value and not the label text from the Control.
They are also experiencing that the frame around the field value disappears when the value is not null. When there is no value to be displayed in the control it looks normal.

When drilling down, customer also had the error: "You cannot drill down to 'R Card Detail View' because there is no source entry to drill down from.(SBL-UIF-00298)"

EXPECTED BEHAVIOR
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The drilldown link should display the label name.