Drilldown On Labels In Form Applets In Open UI and HI mode
(Doc ID 1676000.1)
Last updated on JULY 07, 2020
Applies to:
Siebel CRM - Version 8.1.1.11 [IP2013] and later Information in this document applies to any platform.
Symptoms
On : 8.1.1.11 SIA [23030] version, Configuration - General
The drilldown link does not display the field value in the OpenUI mode.
ACTUAL BEHAVIOR --------------- On a form applet, customer is experiencing that the drilldown link displays the actual field value and not the label text from the Control. They are also experiencing that the frame around the field value disappears when the value is not null. When there is no value to be displayed in the control it looks normal.
When drilling down, customer also had the error: "You cannot drill down to 'R Card Detail View' because there is no source entry to drill down from.(SBL-UIF-00298)"
EXPECTED BEHAVIOR ----------------------- The drilldown link should display the label name.
Changes
Cause
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