Generate key for OEDQ fails with error SBL-DQM-00017 & SBL-OMS-00107 (Doc ID 1676264.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.10 [23021] version, System Admin

When attempting to run key generation job
the following error occurs.

ERROR
-----------------------
ObjMgrBusCompLog Error 1 0000000653610082:0 2014-04-30 13:50:40 (oracon.cpp (3870)) SBL-DBC-00111: An error has occurred writing to a record.

Please continue or ask your systems administrator to check your application configuration if the problem persists.
SQLParseAndExecute Execute 5 0000000653610082:0 2014-04-30 13:50:40 ORA-00001: unique constraint (SIEBEL.S_DQ_ORG_KEY_U1) violated


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run batch job DQMgr to generate keys for OEDQ
2. It errors out, with above unique constraint violation error

Cause

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