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Errors SBL-MKT-00416, SBL-DAT-00381 and SBL-EAI-04381 When Running a Campaign Load for a Segment Allocated to Two Treatments (Doc ID 1677056.1)

Last updated on JANUARY 01, 2019

Applies to:

Siebel Marketing - Version [20448] and later
Information in this document applies to any platform.


On : [20448] version, Siebel Marketing

When attempting to run a Campaign Load which is associated to two Treatments the following error occurs.

Error invoking service 'Mktg System Task Service', method 'UpdateLoadCount' at step 'Update Counts'.(SBL-BPR-00162)
The data load was aborted because the number of errors '2' exceeded the maximum number of errors allowed '1'.(SBL-MKT-00416)

The issue can be reproduced at will with the following steps:
1. Create a Campaign, Offer, two Treatments and a Segment associated with a Campaign Load Format
2. Associate with one another
3. Allocate the Segment to both treatments
4. Run a Campaign Load


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