Using Open UI, strange behavior is seen when adding same document twice as an attachment (Doc ID 1678496.1)

Last updated on DECEMBER 01, 2015

Applies to:

Siebel CRM - Version SIA [23030] and later
Information in this document applies to any platform.


Using Open UI, Strange behavior is seen while adding same document twice under attachments.

1.Open an account or an opportunity.
2.Open the sub-tab "Attachments".
3.Add a file with the button "New File".
4.Try to add the same file again with the button "New File" --> Nothing happens after selecting the file.
5.Press the "F5" key. --> The file from step 3 disappears.
6.Add a file with the button "New File".
7.Add another file with the button "New File".
8.Add the file from step 6 with the button "New File".
9.Try to save the file from step 8. The system complains that there is already a document with the same name. Click in the pop up applet of the system message "Cancel" --> The file disappears, only an empty data row is left.


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