Validating Product Causes Error Inconsistent products or classes in model (SBL-CFG-00124)

(Doc ID 1679148.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Product Configurator - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.
***Checked for relevance on 02-12-2015***

Symptoms

When validating a product the following error occurred:

[1] Error invoking service 'Cfg Web UI Service Loader', method 'LoadCfgUIService' at step 'Go to UI'.(SBL-BPR-00162)
[2] Error getting new worker.
Fatal error completing model.
Exception 62 in Worker module:
Inconsistent products or classes in model.
.(SBL-CFG-00124)

It was found that all the child products validated correctly.

It was also found that various model changes would stop the error occurring. For example:

- Inactivating a criteria on a specific child product.

- Removing a specific relationship from the product.

- Renaming a specific relationship on the product.

Cause

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