Validating Product Causes Error Inconsistent products or classes in model (SBL-CFG-00124)

(Doc ID 1679148.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Product Configurator - Version [IP2013] and later
Information in this document applies to any platform.
***Checked for relevance on 02-12-2015***


When validating a product the following error occurred:

[1] Error invoking service 'Cfg Web UI Service Loader', method 'LoadCfgUIService' at step 'Go to UI'.(SBL-BPR-00162)
[2] Error getting new worker.
Fatal error completing model.
Exception 62 in Worker module:
Inconsistent products or classes in model.

It was found that all the child products validated correctly.

It was also found that various model changes would stop the error occurring. For example:

- Inactivating a criteria on a specific child product.

- Removing a specific relationship from the product.

- Renaming a specific relationship on the product.


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