My Oracle Support Banner

Validating Product Causes Error Inconsistent products or classes in model (SBL-CFG-00124) (Doc ID 1679148.1)

Last updated on AUGUST 20, 2018

Applies to:

Siebel Product Configurator - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.
***Checked for relevance on 02-12-2015***

Symptoms

When validating a product the following error occurred:

[1] Error invoking service 'Cfg Web UI Service Loader', method 'LoadCfgUIService' at step 'Go to UI'.(SBL-BPR-00162)
[2] Error getting new worker.
Fatal error completing model.
Exception 62 in Worker module:
Inconsistent products or classes in model.
.(SBL-CFG-00124)

It was found that all the child products validated correctly.

It was also found that various model changes would stop the error occurring. For example:

- Inactivating a criteria on a specific child product.

- Removing a specific relationship from the product.

- Renaming a specific relationship on the product.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.