Crash Siebel Application After Double Clicking Wait Step In Program Flowchart (Doc ID 1679351.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel Marketing - Version 8.1.1.5 SIA [21229] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.5 SIA [21229] version, Siebel Marketing

ACTUAL BEHAVIOR
---------------
Siebel crashes after double clicking in the "Wait" step in Program Flowchart more than once.

EXPECTED BEHAVIOR
-----------------------
It is expected that it does not crash.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to View: "Programs - Program List". Create or choose existing Program. Navigate to "Design - Program Flow".
2. Add 'Wait' step from Objects to Program flow.
3. Double-click the newly added 'Wait' step and set 'Lag'. Click 'Ok' button.
4. Double-click again on 'Wait' step and Siebel will freeze for a minute and than will crash. If Siebel will not freeze: Double-click on 'Wait' step again and it will.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify a Wait Step.

Cause

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