My Oracle Support Banner

Crash Siebel Application After Double Clicking Wait Step In Program Flowchart (Doc ID 1679351.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel Marketing - Version SIA [21229] and later
Information in this document applies to any platform.


On : SIA [21229] version, Siebel Marketing

Siebel crashes after double clicking in the "Wait" step in Program Flowchart more than once.

It is expected that it does not crash.

The issue can be reproduced at will with the following steps:
1. Navigate to View: "Programs - Program List". Create or choose existing Program. Navigate to "Design - Program Flow".
2. Add 'Wait' step from Objects to Program flow.
3. Double-click the newly added 'Wait' step and set 'Lag'. Click 'Ok' button.
4. Double-click again on 'Wait' step and Siebel will freeze for a minute and than will crash. If Siebel will not freeze: Double-click on 'Wait' step again and it will.

The issue has the following business impact:
Due to this issue, users cannot modify a Wait Step.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.