Siebel CRM : Issue In Homepage Search Applet While Querying In Siebel Open UI

(Doc ID 1680061.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Sales - Version 8.1.1.10 [23021] to 8.1.1.10 [23021] [Release V8]
Information in this document applies to any platform.

Symptoms

Replication Steps:
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1. Open Siebel Application in Open UI mode and navigate to Opportunities > Opportunities Home.

2. In the Search applet on Home page, give some search criteria and hit Enter button on keyboard.

3. Issue is instead of navigating to the corresponding Opportunity record, it remains in the same Home page view and also notice that the number of search records got reduced.

4. In HI mode when given search criteria and hit Enter button on keyboard, it takes you to the corresponding record.

Cause

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