Siebel Remote: SBL-DCK-00142 Error when trying to open DX file for Transaction Router (Doc ID 1681603.1)

Last updated on JULY 11, 2017

Applies to:

Siebel Remote - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.

Symptoms

Siebel Remote - on version 8.1.1.3 SIA[21219]:

On one of the Remote Production servers, TxnRoute comp is failing with errors while routing data to certain client:

Read error - system error code 965
Message: DLOG-02,
 Additional Message: /busapps/abcd/app0/SBLSVR_R3/siebsrvr/docking/TXNPROC/07950263.dx
Message: DLOG-02, Additional Message: /busapps/abcd/app0/SBLSVR_R3/siebsrvr/docking/TXNPROC/07950263.dx
(lrtmain.cpp (2276) err=1114254 sys=965) SBL-DCK-00142: Error opening transaction file /busapps/abcd/app0/SBLSVR_R3/siebsrvr/docking/TXNPROC/07950263.dx for read.

Cause

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