Receiving Bundle Product When Shipped Qty Is > 1 Results In An Error

(Doc ID 1682186.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.9 [23016] version, Field Service

Receiving bundle product when shipped qty is > 1 results in an error

On the Receiving screen, I search for this order number, drill into the
receive type to get to 'FS Receiving PO view'. I select the serialized part
child line. In the bottom left applet, 'FS Receive PO Received Item List
Applet', I create a new record. I set the Qty to 2 and specify the inventory
level to receive it into. When I commit this record, I get this error:


ERROR

Received quantity should not be more than shipped quantity (SBl-SFS-00283)




STEPS

The issue can be reproduced at will with the following steps:

0. Activate required workflow processes, reload runtime events, restart
Siebel Server service.


1. create new products:
1.1 PS3, serializable flag is checked, UOM = Dollar, Price Type = One Time
(default), reorderable = checked (default)
Click on More, and there are 3 More tabs, click on 2nd More tab to set
serializable flag.
Click on 1st More tabl to check reorderable.
release the product
1.2. PN3, non-serizable (serializable flag is not checked), UOM = Dollar,
Price Type = One Time (default), reorderable = checked (default)
Click on 1st More tabl to check reorderable.
release the product
1.3. PBundle2, Structure Type = Bundle. Click on Bundle Product tab to add
the 2 products, PN3, Sequence = 1; PS3, Sequence = 2. Click on Done button


2.Create a Service Order, Type = Purchase Order, Line Items, pick Product =
PBundle2, 2 lines are created automatically, Qty = 1 for all 3 products. Set
PBundle2 Qty = 2, automatically extended Qty = 2 for all 3 products


3. Navigate to Screens -> Receiving -> Receive Purchase Order


4. Expand bundle product to get products, choose PS3, Select the New command
button in the Received Line Item applet and
specify Qty = 2, Availability = On Hand, Status = Good, Location = Service
Location (which is a warehouse)


5. Attempt to step-off the record.
and get the following error:
Received quantity should not be more than shipped quantity.(SBL-SFS-00283)


6. Undo the record in order to get out of the error.




Cause

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