Performance Issue In SISOMBillingSubmitOrderWebService Workflow (Doc ID 1682463.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.6 [21233] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
================

Performance Issue in SISOMBillingSubmitOrderWebService workflow

EXPECTED BEHAVIOR
===================

Performance should be acceptable when submitting an order using SISOMBillingSubmitOrderWebService workflow
 
ACTUAL BEHAVIOR
=================

Heavy Performance issue when submitting an order using SISOMBillingSubmitOrderWebService workflow


ENVIRONMENT
=============

Siebel CRM - 8.1.1.6 [21233]

Linux x86


STEPS
======

The issue can be reproduced with the following steps:

1. Select Order having more than 1000 line items
2. Submit Order using workflow SISOMBillingSubmitOrderWebService
3. Performance issue is observed.

IMPACT
=======

Due to this issue, users are observing performance issue while submitting an order

Cause

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