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Why is AutoMatch Not Called Out Of The Box in Workflow "SIS OM Edit Complex Asset Workflow - WS"? (Doc ID 1682496.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel CRM - Version SIA [20408] and later
Information in this document applies to any platform.
*** Check for relevance - 02/01/2016 ***


Why is AutoMatch not called out of the box in workflow "SIS OM Edit Complex Asset Workflow - WS"?

We have created Assets with eScript. When the assets do have empty columns PORT_VALID_PROD_ID, ASSEMBLY_PORT_ID then BatchValidate which we call after above workflow will fails:
More specific the action code will be changed to Add instead of keeping it "-" or "Update".

We resolved this by modifying workflow "SIS OM Edit Complex Asset Workflow - WS" and adding another step before 'Get Active Document Step and called BS: Complex Product AutoMatch Service, Method: AutoMatch,


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