Policy Automation Decision Report Viewer Throws XSLT Processing Error (Doc ID 1682955.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

In Siebel 8.1.10 and OPA 10.4.2 integration (using Siebel-OPA 10.4.2 connector) and we are using OPA Web determinations. When the decision report is generated in OPA and get saved in Siebel, and when we try to view the decision report in the "Policy Automation Decision Report HTML (Form)" applet, it throws the below error for XSLT transformation. This is not happening for all the scenarios.
"Error XSLT Processing Exception: SAXParseException: Expected and attribute value (, line 321, column 97)(SBL-EAI-04267)

The same record when synchronized with server, works properly and we are able to see the decision report properly on the Server. We also generated extract from the table on the local instance. The same is attached with the SR. The local table also stores the entire decision report xml, however in the "Policy Automation Decision Report new Applet", the xml column does not show the entire xml contents. Whereas the same record on Server shows entire xml contents.


Cause

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