Error while Migrating Email Template Having HTML Template Items Via ADM

(Doc ID 1683475.1)

Last updated on JANUARY 04, 2018

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] to 8.1.1.14.13 [IP2014] [Release V8]
Information in this document applies to any platform.
****Checked for relevance on 18-Nov-2015***

Symptoms

Using Application Deployment Manager (ADM) to migrate Email Templates that have HTML Template Items, the following error occurs:

 

STEPS
1. Create Email Template(s):
   Go to Administration - Communication > All Templates > Templates
   Create new records.

2. Create ADM Project:
   Go to Application Deployment Manager > Deployment Projects
   Create ADM Deployment Project using ADM Comm Package
   Validate Filter
   Enable Project.

3. Create ADM Session:
   Go to Application Deployment Manager > Deployment Sessions
   Create new session
   Select ADM Project for ADM Comm Package
   Press Deploy button.

4. Click on Menu > Deploy from Local File:
   Select the XML File of Exported Email Templates.

Result: Error message displays.

 

Cause

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