New File Button On Attachment Applet In Open UI Does Not Behave In The Same Way As In HI (Doc ID 1684619.1)

Last updated on NOVEMBER 25, 2015

Applies to:

Siebel Life Sciences CRM - Version SIA [23030] and later
Information in this document applies to any platform.


in Siebel Open UI Life Science application, the "New File" button on attachment applets pop up the browser window even when the button is disabled.

Also on making the attachment applet read only (State Model on parent applet) still the button remains active and also pops up the browser window.


Open UI Siebel

In the Activity Screen.

Created a state model on Action BC, field = Status

Two states: Active and Closed

Restrict transitions on both states only. "No update" property is set for "Closed" state

Transition: Active to Closed defined as public

Result: When you make status as Closed for an activity, the record becomes read-only. This is expected. Now drill down on Activity and see the "New File" button on Activity - Attachment child applet.

This "New File" button is grayed out. This is expected .

However, when you click on this button, the "browse" window will pop-up even-though the button itself is disabled and grayed out. This is not expected.

This only happens in OpenUI. issue is not reproducible in HI. In HI , the button is grayed out and remains inactive - no popup opens when clicking the button.


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