8.1.1.11 - UMF Message List Applet - SI Is Not Displayed Correctly. (Doc ID 1684657.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel High Tech and Manufacturing - Version 8.1.1.11 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Client Functionality

ACTUAL BEHAVIOR
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UMF applet configured for SI application is shown in HI mode and controls on UMF Message List Applet - SI and UMF Message List Applet - HI are not in sync with each other.

EXPECTED BEHAVIOR
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UMF applet configured for SI application should not shown in HI mode and controls UMF Message List Applet - SI and UMF Message List Applet - HI should be in sync with each other as it is getting toggle.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to 8.1.1.11 HI mode
2. Create a Quote and navigate to Quotes - Catalog View or create a order and navigate to Sales Order - Catalog view
3. Take a note of the UMF applet appearing in view -- it is UMF Message List Applet - SI
4. Add a product in line item which has passive recommendation configured on it,
5. UMF applets gets toggle with UMF Message List Applet - HI and controls over both the applet are not in sync which create issue in terms of look and feel of the applet.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have same look and feel every-time the product added to line items.

Cause

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