Open UI: Pick Applet in MVG missing Records (Doc ID 1900628.1)

Last updated on JUNE 05, 2016

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Siebel 8.1.1.11

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Navigate to Contacts Screen -> Account Affiliations sub view.
2.Open the MVG on the list column 'Street address'.
3.On the MVG, try to open the Pick Applet on the list column - 'Global Owner'.

Only Find field is displayed.

Compared with HI list of records is missing.

In debugging mode in the browser the console shows:

Loaded
TypeError
message: "Cannot read property 'GetFullId' of null"
stack: "TypeError: Cannot read property 'GetFullId' of null? at h.SiebelApp.S_App.ListApplet.h.ProcessObjectInfo (http://localhost/fins_enu/23030/scripts/siebel/listapplet.js?_scb=:38:4789)? at o.SiebelApp.S_App.View.o.ProcessObjectInfo (http://localhost/fins_enu/23030/scripts/siebel/view.js?_scb=:39:1694)? at o.SiebelApp.S_App.View.o.BuildFrame (http://localhost/fins_enu/23030/scripts/siebel/view.js?_scb=:38:6575)? at http://localhost/fins_enu/23030/scripts/siebel/view.js?_scb=:38:6417? at req.execCb (http://localhost/fins_enu/23030/scripts/3rdParty/require.js?_scb=:1771:25)? at execManager (http://localhost/fins_enu/23030/scripts/3rdParty/require.js?_scb=:439:27)? at main (http://localhost/fins_enu/23030/scripts/3rdParty/require.js?_scb=:842:17)? at Object.context.require (http://localhost/fins_enu/23030/scripts/3rdParty/require.js?_scb=:1371:21)? at requirejs (http://localhost/fins_enu/23030/scripts/3rdParty/require.js?_scb=:1581:24)? at o.SiebelApp.S_App.View.o.GetFilesAndProcessObjectInfo (http://localhost/fins_enu/23030/scripts/siebel/view.js?_scb=:38:6398)"
__proto__: Error

Cause

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