Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 18.104.22.168 SIA  and later
Information in this document applies to any platform.
On : 22.214.171.124 SIA  version, Patch Set 8
The error SBL-DAT-00494 - The Selected record has been deleted by another user since it was retrieved ,is shown if a required field is left blank in Incidents Screen.
1. Navigate to Incidents screen > Victims View
2. Create new Record with Last name only and save the record using CTRL+S
The message SBL-DAT-00494 is displayed that reads - 'The Selected record has been deleted by another user since it was retrieved.'
The message SBL-DAT-00498 'First Name is a required field' must be displayed.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms