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OpenUI List Applet Field Displaying "Undefined" Value in IE Browser (Doc ID 1901676.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel CRM - Version 8.1.1.11 [23030] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
While using IE, OUI client , Contacts - Contacts List - the email fields displayed as "undefined" if the cursor placed in the field the actual email address can be seen.

EXPECTED BEHAVIOR
---------------
Email fields should display respective email values.
 
ACTUAL BEHAVIOR
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Email fields displaying values as "undefined" instead of email addressed..


ENVIRONMENT
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Siebel Financial Services - 8.1.1.11-OUI
Microsoft Windows (32-bit)
Testing

STEPS
---------------
The issue can be reproduced with the following steps:
1. Log into the application using IE
2. Contacts
3. Contacts List
Its observed that Email fields displaying values as "undefined" instead of email addressed..

Cause

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